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Ordering & Shopping Information

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  • Shopping
  • Student Planners
  • Instruction Guides
  • Ordering and Quotes
    How can I request a quote? You can request a quote by filling out this form: Request a Quote. How can I place an order for custom planners? Visit Custom Student Planners and follow these steps: Define your delivery date Select your student handbook Choose your front and back covers Add optional tools and learning guides Confirm your quantity (25+ required) FPopular
  • Shipping, Billing, and Invoices
    How long does shipping take? Stock products ship within 2 business days. Custom orders take about 10 business days to produce before shipping. Can I change my shipping address after placing my order? Yes, if the order hasn’t shipped yet. Please send us your order number and the correct shipping address. Where can I find my receipt or invoice? Check your order confirmation email. If you can’t find it, check your spam/junk folders or contact us with your email address.Few readers
  • Company and Contact Information
    Where are you located? We are located in Winnipeg, Manitoba. How do I get your EFT (electronic funds transfer) information? Please contact us at customercare@piqpotential.ca. What is the Student Handbook for agendas? It refers to the school’s handbook pages (rules, regulations, etc.).Few readers
  • Account, Login, and Discounts
    I didn’t receive a verification or password reset email. What should I do? Please check your spam/junk folders, add no-reply@shopify.com to your safe senders list, and request another verification email. If you still don’t receive it, contact us! How do I apply a discount code? At checkout, enter your promo code in the “Discount code or gift card” box and click Apply. Quantity discounts are automatically applied when eligible. I received a different price in a quote thanFew readers
  • Product Information
    Do you sell in stores or only online? We sell online only, but you can also request a quote through a PiQ Advisor in your region: Get a Quote. How do I track my order? Sign in at My Account Go to “Order History” Click “Track Order” for shipping details Can I order just the cover of a planner? Unfortunately, we do not sell covers separately. Do you ship to the USA? Yes, butFew readers

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