> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.firstclassplanners.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Shipping, Billing, and Invoices


###### How long does shipping take?
* Stock products ship within 2 business days.
* Custom orders take about 10 business days to produce before shipping.

###### Can I change my shipping address after placing my order?
Yes, if the order hasn’t shipped yet. Please send us your order number and the correct shipping address.

###### Where can I find my receipt or invoice?
Check your order confirmation email. If you can’t find it, check your spam/junk folders or contact us with your email address.

###### What is your GST registration number?
Our GST number is **742898737RT0001**.

###### How do I use a purchase order (PO) to pay?
* In the cart section, enter your PO number.
* At checkout, select “Purchase Order” as the payment method.